Customer Support

At Simpli Home, we strive to make your life easier. We realize that sometimes you need help with our products.  Our team of technical experts and customer service representatives are available during working hours to help you in any of your requirements. For the fastest response please contact us via e-mail and we will respond within 24 hours. You may also receive help by contacting us at one of the numbers below between 9 AM - 5 PM Eastern Standard Time.



    • If you are missing Assembly Instructions, you can find them on this website under each individual item or under Customer Support section.
    • If you have received a product with damaged or missing parts, you can easily receive them. Please send us an email and indicate model number, part number (with quantity) or letter, your full name, mailing address and phone number in the body of your message.


For Online Product Support Please Call: 1-866-518-0120, EXT 233

For In-Store Product Support Please Call: 1-866-518-0120, EXT 0

Customer Service Email Address:


We look forward to hearing from you.