We are happy you have recieved your Simpli Home product. If you find you are missing any parts, or recieved the product partially or compeletly damaged, please do not hesitate to contact us for a prompt replacement.
You can email us through the form below or call us at:
1-866-518-01201-866-518-0120 FREE x 262 from 9 AM to 4 PM, Monday to Friday EST.
Please make sure to have the below information available when you contact us.
Name and contact information (Including shipping address, phone number and email address)
Model number, collection name and description (You can find the Model number on your instruction manual)
The part number of the missing or damaged product (You can find this information on your instruction manual).
Where you purchased this product.
The date of the purchase
Without this information we will not be able to locate or determine the replacement part.The more information you provide us, the faster and more accurate the response. At Simpli Home we do our best to resolve any product issue as quickly as possible. We continually strive to improve our products and services and appreciate your feedback.